How much does the shipping cost?
Shipping cost starts from € 5.99 and it is free for purchases from € 69 up. Valid in Italy only.
It starts from € 10.99 for the rest of Europe. Actual cost can be calculated in the shopping cart.
How long does it take for my wine to arrive?
We always try to process your order and ship the wine within 3 working days from the payment (or after receiving the receipt in case of wire transfer). The courier we use delivers in 24/48h in Italy and 48/72h in Europe.
Which express courier do we use?
Is the packaging safe?
Yes. We pack your wine with specific and guranteed boxes by NakPack® and EWSP® .
Is it possible to contact you by phone?
Yes. You can call or contact us via WhatsApp or SMS from 9:30 am to 12:30 pm and from 2:30 pm to 5:30 pm from Monday to Friday. +393406408075
Do you ship to Switzerland and the UK?
No, we do not ship to either Switzerland or the UK.
Is payment safe?
Yes, payments on altopiemonteitalia.com are always safe. We use Nexi's XPay payment platform for your Visa® and Mastercard® cards. It is also possible to pay via PayPal or wire transfers.
Do you accept American Express?
No. We do not accept American Express cards for payments on altopiemonteitalia.com
Is it possible to collect the wine at your head quarters?
Yes. It is possible to collect the wine purchased at our new address: Trattoria La Rampolina Srl - Via Someraro, 16 - 28838 - Campino di Stresa (VB) - Italy
Do you also sell wine from other areas of Piedmont?
No. We only sell wines from Alto Piemonte.
How does the point accrual work?
Find information about our point accrual HERE.
Are there any discounts reserved to members of sommelier associations?
No, we don't have any reserved discounts at the moment . However, we remind you that we sell at winery price.